Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
7.6/10
Very good
Rooms
8.0
Location
6.7
Service
8.3
Dining
7.3
Guest reviews
7.6/10
based on 7 reviews
8.5
8.5/10 based on 427 reviews
Florence
United Kingdom,
December
2023
8.0/10
The hotel's rooms were extremely comfortable and super quiet, with great temperature control. The bed was very comfortable, and the terrace was absolutely beautiful, perfect for enjoying in the summer. The room was large, bright, and located on the 4th floor facing the Park and near the Berlin Zoo. The staff was professional, kind, discreet, always ready to assist, and attentive.
Rooms
9.0
The rooms were beautifully designed and had a terrace for relaxation. They were spacious and bright.
Service
8.0
The service was warm, accommodating, and most of the time excellent. The staff was helpful and attentive.
Location
7.0
The hotel is in a nice location, especially overlooking the zoo. It might not be ideal for tourists seeking a central spot, but it's perfect for a long weekend away in Berlin.
Dining
8.0
The dining experience was very fantastic, with an excellent and friendly staff. Although a little slow, the food was superb.
Facilities
8.0
The hotel offered a variety of facilities, including room service, dry cleaning, housekeeping, laundry, and tours/ticket assistance.
John
United Kingdom,
October
2023
7.4/10
The hotel offers tiny yet immaculately designed rooms at a dramatic price point. The service is remarkable but may lack in prompt issue resolution. The location, although calm and near a park, might not suit sightseers. The dining experience carries a German elegance but could be slightly slow. Overall, a unique blend of luxury and room for improvement.
Rooms
7.0
My tiny room was creatively designed and impeccably clean, although the price seemed too high for the size.
Service
8.0
The service was warm and accommodating, with attentive and gracious staff, but there was a delay in resolving room temperature issues.
Location
6.0
The hotel is situated in a quiet area near a park, offering peaceful surroundings but a bit far from public transport hubs for convenient touring.
Dining
7.0
The breakfast buffet was elegant with a great variety but service felt a bit slow at times.
Facilities
9.0
The hotel provides all necessary amenities for a comfortable stay.
Bill
United States,
May
2023
8.0/10
My stay at the hotel was truly memorable. The rooms had a very interesting layout in the corner of one of the buildings, with a small living area, a hallway with the closets, and a separate bedroom, creating a dramatic atmosphere. While the price paid was a bit high, the impeccable rooms made up for it.
Rooms
8.0
The layout of the rooms was excellent and dramatic, and they were impeccably maintained.
Service
9.0
The staff members were amazing - attentive, helpful, interested, and gracious. Their service was very welcoming and impeccable.
Location
7.0
The hotel's location was great, offering access to the city's park and city center within walking distance. While it was quiet and relaxing, it was slightly far from a U-/S-Bahn station.
Dining
7.0
The dining experience was excellent, with very friendly staff, although the service was a little slow at times. The variety of fresh juices was wonderful.
Facilities
9.0
The hotel's facilities were top-notch, and they catered to all our needs efficiently.